- Person centred
- Trauma informed
- Collaborative
About Jen
Jen (Jennifer) Luby helps people facing stress, anxiety, relationship strain, grief, career dilemmas and major life changes. She also supports those dealing with trauma, parenting pressures, compassion fatigue and questions of self-esteem. Jen works in a straightforward, person-centred way so people feel heard and can take manageable steps forward.
She uses a relational, trauma-informed approach that adapts to each person’s needs. Sessions focus on listening, making sense of what’s happening and finding practical ways to cope. Jen aims to help people build clearer boundaries, restore connection and increase self-understanding over time.
Jen has worked with a wide range of people, including those who identify as neurodivergent and members of LGBTQ+ communities. She pays attention to how identity and life circumstances affect mental health and practical coping. This helps her tailor conversations and interventions to the individual rather than using one fixed method.
Her training includes counselling study at the University of Cumbria, a First-Class Honours degree from the University of Central Lancashire and a Postgraduate Diploma with Merit from the University of Leeds. She is a registered member of the British Association for Counselling and Psychotherapy, BACP.
Jen stays engaged in regular supervision and ongoing learning. That means she reviews cases and keeps developing her practice. If someone prefers a calm, collaborative approach that blends listening with step-by-step work, Jen offers that style of support.
Therapeutic approaches and online support
Jen practises person-centred work, which means the conversation starts with the person rather than a fixed plan. This approach helps people feel understood and guides sessions at a comfortable pace. A trauma-informed stance recognises how past distress can shape current reactions and focuses on safety, pacing and rebuilding agency.Jen also uses relational ways of working that pay attention to how connections with others affect wellbeing. This can help with relationship concerns, family issues, boundaries and feelings of isolation by examining patterns and trying different responses in everyday life.
Finding the right approach is part of the work. Jen will work with each person to pick techniques that match their needs, goals and preferences. That process is collaborative and may change over time as issues shift or new priorities emerge.
Please confirm current session options before booking, as formats are not listed here. Online therapy can make it easier to fit sessions into a busy week, reduce travel time and allow check-ins during breaks or between commitments. It also lets people choose quieter surroundings or phone-based contact when that better suits their needs rather than needing to be on camera.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Experience
3+ years
Credentials
United Kingdom
Languages
English
Frequently asked questions
What issues does Jen support?
She supports stress, anxiety, depression, relationship and family concerns, grief, trauma, parenting pressures, career worries, compassion fatigue and self-esteem difficulties.
How would she describe her way of working?
Her style is person-centred and relational, with trauma-informed practices. Sessions focus on listening, making sense of problems and finding practical ways forward.
What is her professional background?
Jen trained in counselling at the University of Cumbria, gained a First-Class Honours degree at the University of Central Lancashire and a Postgraduate Diploma with Merit from the University of Leeds.
What credentials and location apply?
She is a registered member of the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time.
How are costs and payment handled?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
What are the steps to begin working together?
Use the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.