- Client-centred approach
- Mindfulness practice
- Work and wellbeing focus
About Susan
Susan Pollard is a registered therapeutic counsellor with seven years' experience. She focuses on practical, person-centred support to help people make decisions and move forward. Her style is calm and non-judgmental, and she aims to create a simple space where people can speak openly about stressful or painful issues.
She sees each person as the expert in their own life and works alongside them as a partner. Sessions tend to focus on what is happening now, while recognising that past experiences can affect present feelings and reactions. That balance helps people tackle everyday problems and longer-standing difficulties.
Susan helps people explore beliefs about themselves and the world. She looks at whether those beliefs still serve each person and what might shift to improve wellbeing. Conversations can include topics such as stress, anxiety, relationships, grief, trauma, addictions and career concerns.
Her practice also covers midlife and ageing questions, caregiver strain, body image and multicultural concerns. The aim is to address emotional patterns and practical coping skills so people can make clearer choices about the next steps in their lives.
Susan uses client-centred methods alongside mindfulness techniques to support people in becoming more aware of thoughts and feelings. She encourages small, achievable changes and offers steady support while people try new ways of responding to challenges.
How client-centred and mindfulness approaches work online
Susan uses client-centred work and mindfulness in her practice. Client-Centred Therapy focuses on listening without judgement and building a respectful partnership. It helps people who need a steady, accepting space to talk through stress, relationship concerns and life transitions.Mindfulness Therapy involves simple exercises to notice thoughts, bodily sensations and emotions in the present moment. This approach can support people dealing with anxiety, low mood, anger and grief by developing awareness and small practical habits to manage difficult moments.
Finding the right approach is part of the process. Susan will talk with each person about their goals and preferences and agree together which methods to try. That collaborative planning helps make sessions feel relevant and manageable rather than rigid.
Please confirm the current session formats before booking since formats are not specified here. Online work can make it easier to fit counselling around a workday, reduce travel time and allow for shorter or longer check-ins when needed. It also lets people use techniques such as guided mindfulness exercises between sessions to support everyday coping.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
7+ years
Credentials
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
Susan works with a broad range of concerns including stress, anxiety, depression, relationship and family issues, grief, trauma, addictions and career worries. She also supports people with midlife challenges, body image and caregiver stress.
What is her therapeutic style like?
Her approach is client-centred and non-directive, offering empathy and partnership. Mindfulness is also used to help people notice thoughts and feelings in the present.
How much experience does she have?
She has seven years' experience working and training in the counselling field since 2014.
What are her credentials and where is she based?
She holds NCPS as a credential and practises in the United Kingdom.
Which languages are supported?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time.
How are sessions arranged and paid for?
Session cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling according to the therapist's availability.